More than just software
We’re obsessed with partner success
At ConnectWise, we don’t have customers or clients; we have partners. Companies whose success we’re committed to supporting at every step of their business journey. To fulfill this promise, we provide more than just the software they use to run their business. From consulting and implementation services to education, support, customer care, and account management, we have the customer support, customer services, and tools our partners need to get the most out of our software and grow their business.
It’s our people that truly set us apart. With a focus on our core values, and a dedication to hiring motivated, passionate people who already embody those values, we can provide a personal touch that supports our partners like no one else.
Customer services for your success available 24/7/365
Our offices in the US, England, and Australia are full of people who come to work every day, devoted to understanding more about our products and partners.
We want our partners to use more and more of the product, and get more benefit as their business grows and changes.
Our service teams are packed with experienced individuals that know the industry and your business needs inside-and-out.
When you become a partner, you have one consistent place to go for all of your customer support questions, comments, and concerns. Whatever you need, you’ll find it.
Customer service teams dedicated to your success
Our experienced team provides customized implementation packages, including remote or on-site arrangements, to give partners the perfect implementation to shift their business needs from start to finish.
Your account manager is your go-to resource for all things ConnectWise, from answering product questions and escalating concerns to connecting you to the growing ecosystem of third-party solutions.
From 24/7 business-critical support to online resources to answer questions quickly and easily, ConnectWise support is ready to tackle your software needs anytime, anywhere.
We offer consulting remote and on-site, putting you in direct contact with professionals who understand your unique business. You’ll get tips, tricks, and tools to help you grow.